Privacy & Policy

1. Contracting Entity The platform is operated by a company based in the United Kingdom, as indicated by customer reviews and contact details 12. Specific legal entity details are not explicitly stated in the search results, but the company emphasizes secure transactions and customer trust 12. 2. Marketplace Structure Role: Go2sportsandmusic.com acts as a ticketing platform for sports events, music concerts, and theater performances. It facilitates ticket purchases, manages transactions, and ensures secure delivery 512. Unlike a peer-to-peer marketplace, the company appears to source tickets directly or through partnerships, though this is not explicitly detailed in the search results. 3. Account Requirements Registration: Users must create an account to purchase tickets, providing credentials such as email, phone number, and payment details 5. While age restrictions are not explicitly mentioned, similar Go2 entities (e.g., Go2-Sell) require users to be at least 18 or the age of majority in their jurisdiction 8. 4. Fees and Charges Service Fees: The search results do not specify fees, but the platform emphasizes "secure transactions" and a "seamless booking experience" 12. Additional costs (e.g., delivery fees) may apply but are not detailed. Payment Methods: Credit/debit cards and other standard payment options are accepted 5. 5. Buying Tickets Binding Orders: Purchases are final, with no explicit cancellation or refund policy mentioned in the search results. Customer reviews highlight "quick transactions" and non-negotiable sales 12. Delivery: Tickets are delivered via email or downloadable from the user’s profile post-payment 5. 6. Customer Service and Dispute Resolution Support: The company prioritizes "unbeatable customer service," with reviews praising responsiveness and personalized assistance (e.g., arranging parking, event insights) 12. Disputes: No explicit dispute resolution process is outlined, but users are encouraged to contact support for issues. Jurisdiction is likely governed by UK law, given the company’s operational base 12. 7. Privacy and Data Security Data Collection: Personal information (e.g., name, contact details, payment data) is collected during account creation and transactions 511. Security: The platform uses encryption and secure servers for transactions, though it acknowledges that internet-based data transmission carries inherent risks 11. Third-Party Sharing: Data may be shared with service providers (e.g., payment processors) and marketing partners, consistent with other Go2 entities 11. 8. Intellectual Property All content on the platform (e.g., event descriptions, logos) is proprietary. Unauthorized use or reproduction is prohibited, though specific terms are not detailed in the search results 58. 9. Limitations of Liability No Guarantees: The company disclaims liability for event cancellations, ticket validity, or third-party actions (e.g., postal delays). Similar Go2 terms state the platform is provided "as is" without warranties 38. Force Majeure: Not explicitly mentioned, but common clauses in ticketing platforms would apply to unforeseen disruptions (e.g., natural disasters) 3. 10. User Responsibilities Compliance: Users must adhere to laws and platform policies. Fraudulent activity (e.g., using fake credentials) is prohibited 811. Account Security: Users are responsible for safeguarding passwords and reporting unauthorized access 11. Key Policies Refunds: Implied to be limited or case-specific, based on customer reviews noting "no cancellations" 12. Promotions: No active promotions are mentioned in the search results, but the platform occasionally offers "Hot Deals" 5. For full details, refer to Go2sportsandmusic.com’s official policies (not directly linked in the search results) or contact support at the provided UK address 12. Customer reviews on Trustpilot highlight reliable service and responsiveness 12.